Contact
Formulario de contacto
FAQ
-
How long do orders take to process?
It depends on where you are and if the parcel is tracked or not. Usually tracked orders arrive so much faster. These are just estimates, there are factors such as weather, customs processing and a particularly busy holiday season that will affect shipping times.
The usual estimated time is 2 - 4 weeks -
How do I cancel my order?
Unfortunately, orders cannot be canceled after they are placed.
-
Do you provide tracking orders?
Yes, we will send you a tracking number via email once your order ships. If you haven’t received tracking info within 7 days, then please contact us.